Can I get an actual invoice for my purchase?

Yes you can! An invoice is available if the purchase receipt you received via email is not sufficient.

To do so, first log in and go you your account page. Under the “expiration” column, you will see a link for “view invoice”.

The purchase detail and invoice links.

Click that link, and the invoice will open in a new tab.

Still have questions?

The absolute best way to access support is to log in to your site, then use the revolutionary DPP support widget within your WP dashboard:

  1. Log into your site
  2. Go to Genesis > Design Palette Pro > Help and Support
  3. Fill out the form with as much information as possible
  4. Click “Submit Request”

This is not meant to be a barrier to getting help. In fact, it’s the opposite of that: Your support widget gives us super-helpful information about your site’s setup, which makes resolving your issue quicker and more efficiently all the way around.

Support Widget

Having trouble logging into your site? Don’t know what the heck we’re talking about? You can email us at

Find your support widget