The absolute best way to access support is to log in to your site, then use the revolutionary DPP support widget within your WP dashboard:
This is not meant to be a barrier to getting help. In fact, it’s the opposite of that: Your support widget gives us super-helpful information about your site’s setup, which makes resolving your issue quicker and more efficiently all the way around.
Having trouble logging into your site? Don’t know what the heck we’re talking about? You can email us at firstname.lastname@example.org.