Frequently Asked Questions

Presale Support Questions
  • Do you offer coupon codes or other discounts? Not at this time. More Details >At this time, we do not. That may change in the future, but we don’t have any immediate plans to offer them.
  • Can I upgrade my current license package? Yes! More Details >Of course! You can upgrade your license at any point for a pro-rated amount. To do so, first log in and go you your account page. There you will see a…
  • Can I move my license key to another website? Absolutely. More Details >Sure you can!  Just deactivate the key on the website it is activated one, and it will be good to reactivate on another.  This still only counts as one license…
  • How can I change the look of my content? With our free Entry Content Style extension. More Details >Try our free Entry Content Style extension to fine tune the look of the content inside posts and pages in Genesis Design Palette Pro. You can edit heading tags, list…
  • But what if I *want* to write CSS for my changes? Use our free extension, Freeform Style. More Details >Well then, you’ll probably want to try our free extension, Freeform Style. It adds an area for freeform CSS entry in Design Palette Pro so you can write CSS to…

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